Insurer of the Year finalists react

Australia’s leading insurers have been navigating some large-scale change over the past year but three have managed it with such aplomb they’ve been named finalists for NIBA’s General Insurer of the Year title.

NIBA has announced that Allianz, CGU and QBE are in the running to take the national award after winning the most votes in NIBA’s annual Broker Market Survey. The winner will be named at the NIBA Convention in Melbourne, on Monday 7 September.

Although finalists Allianz and CGU have been in the running for the award in past years, neither company have taken out the title since its inception in 1998.

Allianz Chief General Manager Broker and Agency David Hosking says the company’s approach to relationships and service has seen them through to becoming a finalist in the award this year.

“We differentiate ourselves on our service and never take our relationships for granted,” Hosking says.

“There are very few risk solutions that parts of Allianz cannot provide. We have really focused on this, ensuring we bring the best of Allianz to the table.”

IAG Commercial Insurance Chief Executive Ben Bessell says: “CGU is absolutely delighted to be a finalist for NIBA’s General Insurer of the Year award for the second year running.”

“It’s particularly rewarding in a year that has been relatively tough in insurance markets and with the major changes CGU has undertaken during this time, such as successfully integrating the Lumley business,” Bessell adds.

“We can’t thank our broker partners enough for the support they have given us during the year, and for this vote of confidence in NIBA’s annual survey.”

QBE won the General Insurer of the Year award from 2002 to 2012 and QBE Executive General Manager of Intermediary Distribution Jason Clarke says that the company is looking forward to getting back on top.

“We’re very pleased to have been nominated for this award. During the past few years we have made significant changes so we can meet the current and future requirements of brokers so we can better support them and their businesses,” Clarke says.

“We’ve been receiving some very positive feedback about the improvement in service and the actions we’ve taken in response to feedback.”

Zurich, which won the award for the past two years, has narrowly missed the final round this year.

Zurich Head of Communications Helen Black says that the company looks forward to being considered again in 2016.

“We congratulate the finalists. With our strong broker focus, we will be looking to regain the top spot next year,” Black says.