Need a Broker smashes annual usage figures


NIBA’s Need a Broker service was accessed almost 115,000 times in our last financial year – a total increase of nearly 7000 on last year’s figure.

The free consumer hotline received 24,225 enquiries between 1 November 2013 and 31 October 2014 (NIBA’s financial year) – the vast majority of these providing direct leads to NIBA members.

The website, meanwhile, was accessed more than 90,000 times over the same period – averaging 7553 visits per month, with a weekday usage average of around 360 visits.

NIBA CEO Dallas Booth said the figures were very encouraging for the broking community: “Need a Broker continues to be an excellent means for brokers to generate new business without having to spend large sums on marketing.

“As always, we urge all members to ensure their business contact details are up to date on the site, and that all staff are aware of the service so that they can offer the most appropriate level support and information to consumers and business owners using the site.”

NIBA is currently planning upgrades to Need a Broker website in order to more readily track leads to individual brokers and to refine the search options to make it more user friendly.

Only brokerages with at least one QPIB on staff are eligible to be listed on Need a Broker. ARs can also be listed, but only if the individual has their QPIB designation.

If you have any queries about the service, or require details on attaining your QPIB status, contact our Registrar on (02) 9459 4300 or email