The next phase of icare’s transformation of the workers comp scheme is the disengagement of Allianz from its current scheme agent role by 31 December 2018.
Elizabeth Uehling, Acting Group Executive icare Workers Insurance, thanked Allianz for their many years of strong performance and enormous support and commitment in providing quality workers compensation services to injured workers and employers.
“In the last six months we have transitioned from five to three claims managers and introduced a new model that provides the right levels of support tailored to each claim,” Uehling said.
“A key part of this program has been to operate with fewer scheme agents so that icare can better manage the experience of workers and employers, and support the best return to work outcomes across the whole scheme.
Our move to fewer providers began with the transition of claims from CGU and QBE which concluded at the end of 2017. Allianz’s transition is the next stage of the program,” she said.
“Allianz remains an important partner and will continue supporting icare’s Insurance for NSW business, which services NSW government agencies, in the delivery of workers compensation claims management services,” Uehling concluded.