The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) has appointed Tim Plant, icare’s Group Executive, Innovation to its board.
ANZIIF President and IAG Chief Risk Officer Karl Armstrong said he was pleased to welcome Tim to the team.
“I’m very happy Tim will be joining the ANZIIF Board. It’s always wonderful when someone with such extensive experience in insurance and reinsurance can add their voice to the mix,” Armstrong said.
ANZIIF CEO Prue Willsford echoed Armstrong’s comments, adding that his focus on innovation and transforming the customer experience would be crucial for guiding ANZIIF in the changing insurance landscape.
“As a global leader in insurance, Tim is a valuable addition to the Board,” Willsford said. “Even more than that, his focus on innovation in regard to customer experience and service delivery is something that will only become more important to ANZIIF members and stakeholders as the landscape changes. It’s a great advantage for us to have that perspective guiding us.”
In taking the role, Tim says, “I look forward to working with the ANZIIF Board and executive team and their passion for delivery of market-leading education services.”
“The insurance industry is focused on the impact of disruption, the utilisation of emerging technologies and rapid changes in customer expectations. The education sector is rapidly evolving to respond to this environment of uncertainty and change. I hope to bring my experience to navigating those issues so that ANZIIF and its members are well prepared for the future.”
Tim, has started at icare recently after parting ways with QBE last year. With over 25 years of insurance and reinsurance experience, he brings with him a wealth of experience as the former CEO of QBE’s Australian and New Zealand operations and, prior to that, head of QBE’s Corporate Partners and Direct Business.