ANZIIF Skills Unit Highlight: Understand and apply insurance terminology

Gain the skills and knowledge needed to understand and use insurance industry and specialist terminology.

This unit will address the communication and writing abilities required to use specialist terminology. It will also provide the skills necessary to communicate verbally using specialist terminology when dealing with colleagues, insurers, clients and other stakeholders. At the end of the unit, brokers will be able to interpret documents and instructions containing specialist terminology, use that terminology in the appropriate context and apply it to the completion of insurance claims. This unit is suitable for those starting out in broking dealing with retail and/or commercial clients.

This unit meets the requirements of the AQTF competency ‘FNSISV406 Use specialist terminology in insurance claims’ and is delivered via ANZIIF as a Registered Training Organisation (RTO 3596).

Understand and apply insurance terminology GE20003-15
5 weeks duration | 10 CIP points | AUD $375

To enrol or view other Skills Units, visit: or call Mark Ryan, ANZIIF Sales Manager on 03 9613 7284.

About ANZIIF Skills Units

In today’s ever-changing and competitive insurance landscape, the need for brokers to participate in ongoing education, training and professional development in order to keep their skills and knowledge up to date is essential to keeping clients happy and the bottom line healthy.

ANZIIF’s new education model recognises that brokers are busy and don’t have the time to spend on traditional long-form education when clients need advice and sales have to be made. Our new ANZIIF Skills Units are short and sharp and focus on specific skills that brokers need to grow their business.

To help brokers choose the education that best suits them, we’ll be highlighting units over the coming months here and in Broker Buzz.