What do seven years of SME research and insurance brokers have in common as the world of customer choice broadens and changes?
The NIBA Convention session, ‘The Vero SME Insurance Index: Helping you shape the future of your business’ is crucial for brokers to attend in order to listen and learn from fellow insurance brokers, who will workshop this through an interactive panel discussion to better understand how brokers need to adapt to meet more of their client needs.
Vero’s Head of Commercial Intermediaries, Anthony Pagano says, “The behaviours, expectations of clients have increased, and we need to evolve and step up to the service they expect”.
The session at NIBA 2018 will be led by the Director of Brand Strategy, BrandMatters, Kylie McNamara. She is a senior brand strategist who has extensive experience working with clients to create distinctive, relevant brands that drive business growth.