Co-ordination on life insurance for frontline healthcare workers

The Australian Competition and Consumer Commission (ACCC) has granted interim authorisation allowing life insurers to co-ordinate to ensure frontline healthcare workers are not excluded from coverage due to potential or actual exposure to COVID-19.

ACCC Chair Rod Sims said, “This is a stressful time for everyone, but especially those working at the frontline of our response to the COVID-19 pandemic. It’s sadly understandable that such workers may consider life insurance
coverage at this time.”

“I strongly encourage everyone looking to purchase life insurance to first check the cover they may have under existing policies and through their superannuation fund.”

The competition regulator’s interim authorisation, granted to the Financial Services Council (FSC) and its members, means that exposure to COVID-19 cannot be used as a reason to decline life insurance coverage to a frontline health worker, or to charge higher premiums or apply risk exclusions to any new policy.

The FSC members’ commitment applies to workers including, but not limited to, doctors, nurses and all hospital workers; ambulance workers and paramedics; people working at GP surgeries or clinics; people working on COVD-19 vaccines; pharmacists; police; aged care workers and volunteers supporting people with COVID-19.

Sims also explained that the authorisation does not include co-ordination on pricing, meaning customers should still shop around.

The interim authorisation applies to new policies, while customers with existing policies will maintain all current benefits. Healthcare workers who have taken out new cover between 11 March 2020 (when the World Health Organisation declared COVID-19 to be a pandemic) and the announcement of the commitment by FSC on 6 April 2020, should check with their life insurance company or superannuation provider about any exclusions that may apply.

ACCC authorisation provides statutory protection from court action for conduct that might otherwise raise concerns under the competition provisions of the Competition and Consumer Act 2010.