Crawford launches national insurance drone service

Crawford & Company has launched ‘Crawford Drone’  – a national insurance drone service designed to improve catastrophe and operational claims management.

The claims management specialists have access to 40 drone pilots, all accredited by the Civil Aviation Authority, to provide national reach and response capability for metropolitan and rural areas, providing high resolution detail in real time.

Among its many applications for insurance, drone technology can capture aerial video and still images to assist with roof inspections, property maintenance and damage assessments, chemical spills and crop losses. A key benefit is also being able to assess the extent and scope of damage across wide areas following a catastrophe.

Darren Trott, Crawford’s National Business Development Manager, said: “Insurance drone technology complements traditional claims assessment practices and gives us access to areas that were previously inaccessible or hazardous.

“Drone technology is not a silver bullet for the insurance industry, but drones provide a significant opportunity to improve the speed and quality of source information, allowing faster and more accurate claim decisions to be made.”

You can view a video of insurance drone activity below.