The Insurance Council of Australia (ICA) has announced it would hold two insurance forums in Townsville to provide claims guidance to household and commercial policyholders.
The first forum will be held on Monday February 25, 6 – 9pm. The second will be held on Monday March 25, 6 – 9pm. The venues are to be advised. Further details on the forums, including registration information, will be available on Wednesday at www.disasters.org.au.
ICA CEO Rob Whelan said he had held talks with Queensland Deputy Premier Jackie Trad about the ICA’s Catastrophe declaration, insurance claims and flood cover. He said he also wished to assure LNP Leader Deb Frecklington that insurers were doing their best to help all customers, whether or not they had purchased flood cover.
“The standard definition of flood, which applies to all household and small business policies, was established in 2012 to provide certainty to consumers and insurers. The definition includes water released from a dam, as well as a river breaking its banks.”