Insurer holds onto claims title

Fleetsure has won the the Sue Ronai Memorial Excellence in Claims Award for the second year in a row.

Run by Austbrokers Members in Victoria and Tasmania, the Sue Ronai Memorial Excellence in Claims Award is a perpetual trophy determined by a company vote, judging insurers and underwriters on 13 claims criteria.

Sean Rafferty, Managing Director of Fleetsure Insurance said, “On behalf of the Fleetsure team, our insurer, assessing and repairer partners I’m delighted to be receiving the Sue Ronai Claims excellence award.”

“As a specialist in a class with a very high frequency of time sensitive claims, we recognise that getting the end product right is so important for our broker and insured’s clients.”

Ronai was a highly respected figure in the claims industry until her death from cancer in 2007. She spent most of her working life in claims at various major insurers, was a former Claims Manager of Zurich Insurance and was Claims Manager of Austbrokers Phillips when she passed.