QBE has taken out a prestigious motor claims plaudit for the third year running, winning the CANSTAR Outstanding Claims Service award.
The award is based on a study of motorists who made a claim, taking into account claims satisfaction scores and the claims features offered.
QBE Australia Claims Executive General Manager George Katsogiannis says he is extremely proud to keep QBE’s winning streak going.
“A key part of our claims philosophy is paying claims quickly and keeping our customers informed throughout the process to help ensure their claim experience is a positive one and that they can be back on the road as soon as possible,” he says.
“We see this award not only as a reflection of the dedication and professionalism of our claims teams but of our ongoing commitment to ensuring we can deliver our customers the best possible service when they need it most.”