April-May 2016 - Insurance & Risk Professional

Insurance and the Internet of Things

From toys to TVs, from kettles to cars, the Internet of Things has the potential to disrupt the insurance industry like nothing else. But how can the insurance industry capitalise on the rapidly evolving opportunities it brings about to provide better customer service and solutions?

Project: Management liability

As more and more companies across the country face litigation in connection with management risks and exposures, management liability insurance is fast becoming a ‘must have’ for Australian businesses. But with take-up still comparatively low, it represents a real opportunity for brokers.

Difficult risks: negotiating the hard yards

Even in today’s soft market, brokers are constantly grappling to place difficult risks. The art of negotiation, even in today’s technology-driven market, is still a vital skill in a broker’s toolbox and here, both brokers and underwriters share their tips on how to achieve the best outcomes.

From darkness comes light

After a testing 2015 for the association, NIBA CEO Dallas Booth has a challenging year ahead to reinvigorate the NIBA value proposition and the business bottom line. He talks about how NIBA is facing up to its responsibilities, and what its focus will be for the coming months.

Serious business: Scott Woodward’s insurance ...

Scott Woodward is an Australian representative in rowing, as well as International Programs – Sales Specialist in Zurich Australia’s Global Corporate team. He shares his insurance journey.

Golden opportunities: 2016 Vero SME Insurance Inde ...

The 2016 Vero SME Insurance Index ought to be essential reading for brokers. We outline the key findings and action points from this year’s report.

Insurance Brokers Code of Practice case study: the ...

Want to make sure your brokerage is staying on top of its game? Then you can learn from the mistakes of others with this case study from the Insurance Brokers Code Compliance Committee.

Lost cause? Examining the future of loss adjusting

Loss adjusters are at the coal face of the claims process, often counselling people through unimaginable trauma. So how can the role they play be facing dissolution?

Nicholas Bedggood

Plain sailing: Nicholas Bedggood’s insurance ...

Everyone in insurance has got a story to tell about how they found their way into the industry. Nicholas Bedggood of Citadel Insurance Services, an AR of Westcourt General, shares his insurance journey.

Helping hands: insurers giving back

Insurance gets a bad rap in the mainstream media for being all take and no give. Those who work in the industry know better. Here we chronicle three examples of insurers giving back to those most in need.

Upwardly mobile?

Insurance is going mobile and a mobile-enabled business is essential for brokers to remain competitive and meet changing consumer expectations. But is the insurance industry keeping pace with changes in technology? And is it delivering the experience brokers need?

Axel Theis: playing the long game

Axel Theis is a member of the global Management Board of Allianz SE. On a rare visit to the southern hemisphere he tells Insurance Adviser how Allianz plans to increase its market share in Australia, and shares his global vision.