NIBA 2019 kicks off with a bang

The 2019 NIBA Convention on the Gold Coast began this morning, with an enthralling Didgeridoo performance and a Welcome to Country ceremony by Shannon Ruska, a descendent of Yugambeh people.

The Welcome to Country was followed by a energetic dance performance by the talented troupe known as ‘Fascination’, setting the mood for a convention that acknowledges the legacy of the past and is firmly intent on a brighter future for the profession.

The Convention was officially opened by NIBA President, Eric Harris who acknowledged the traditional owners of the land and stressed the importance of the broking industry coming together to learn, grow and celebrate together. He called the NIBA Convention, “the epitome of community.”


This was followed by an inspiring opening keynote from Dr Kirstin Ferguson who  spoke about the future of leadership and asked the attendees, “What legacy do you want to leave for your business?”.

She spoke about culture as well as trust and how the right leadership makes all the difference in an organisation and profession. She stressed that trust can’t just be built, then broken and then fixed, “You can’t budget fixing trust.”

Dr Ferguson told the audience that intellect is no guarantee that you will succeed as a leader, high emotional intelligence that leads to naturally, and authentically building and maintaining positive relationships is the key to good leadership.

NIBA Director, Nick Cook of the Steadfast Group said his takeaway from the presentation is, “The need to demonstrate the emotional intelligence in our leadership which we are required to provide to ourselves, our customers and the industry, if we want to lift ourselves to the level we need to as insurance professionals.”

The NIBA 2019 Convention Chair, Steven Hill of Capital Innovation Australia concurred, “The industry needs more emotional intelligence to really get where we need to be.”

The attendees left the session invigorated and ready for two full days of thought-provoking discussion and presentations from visionaries, regulators and industry experts.