More than 750 of the most senior figures in insurance gathered in Sydney last night to cheer the winners of some of the industry’s most prestigious awards.
This year’s 11th annual Australian Insurance Industry Awards garnered a record number of entries, with NIBA members taking out each of the three broker categories.
Parmia Insurance, run by 2013 NIBA Broker of the Year Danny Gumm, continued its charmed run, taking out the Small Broker of the Year, ahead of Simplex and Consult Insurance Solutions.
Niche architecture and building broker Planned Cover edged out Scott Winton Insurance Brokers and Roderick Insurance Brokers to be named Medium Broker of the Year.
Meanwhile Aon once again claimed the Large Broker of the Year honours, ahead of Marsh and Willis.
NIBA CEO Dallas Booth praised all the finalists.
“Congratulations to all the winners on what was a really great night of celebration for our whole industry,” he says.
“And of course we were extremely pleased to see NIBA members winning in all the broker award categories.”
In the other categories, transport specialist NTI enjoyed a stellar night, being named not only the Claims Service Provider of the Year for the second year running but also the Small-Medium General Insurance Company of the Year. CEO Tony Clark credited his highly engaged staff for the victories.
“It has been an incredible year for the business,” he says.
“I am extremely proud and continually humbled to see the amazing work done by our people to help transport operators get back on the road faster.”
For an incredible fourth year in a row, Allianz was named Large General Insurance Company of the Year, while Brooklyn Underwriting continued its dominance of the Underwriting Agency of the Year award, picking up its third title in a row.
ANZIIF CEO Prue Willsford says the key theme for the entries this year was an emphasis on customer service.
Prue Willsford, CEO of the Australian and New Zealand Institute of Insurance and Finance, said there was significant emphasis on customer service and satisfaction from all who submitted for the Awards.
“Every year we see insurers and those operating in the insurance market focus more and more on customer service, responsiveness to customer needs and customer retention,” she says.
“We judge the awards on a number of factors including innovation and achievement, but the fact that the industry is focusing so much on the consumer shows that despite operating in extremely difficult circumstances, companies want to keep their policyholders happy.”
The full list of award winners is:
Small Broker of the Year – Parmia Insurance
Medium Broker of the Year – Planned Cover
Large Broker of the Year – Aon
Small – Medium General Insurance Company of the Year – National Transport Insurance (NTI)
Large General Insurance Company of the Year – Allianz Australia
Law Firm of the Year – DLA Piper
Life Insurance Company of the Year – CommInsure
Claims Service Provider of the Year – National Transport Insurance (NTI)
Underwriting Agency of the Year – Brooklyn Underwriting Pty Ltd
Service Provider to the Insurance Industry – Taylor Fry
Innovation of the Year (Joint winners) – Gratex International and CelsiusPro (Aust) Pty Ltd
ANZIIF Women’s Council Employer of the Year – Swiss Re
Generation i Youth Development and Employer of the Year –Sportscover
Insurance Leader of the Year – Phil Hay, BT Financial Group
ANZIIF Lifetime Achievement Award – Michael Gill