Registration open for AFCA April Webcasts

In April AFCA will be webcasting their Sydney forums for Banking and Finance, General Insurance, Superannuation and Life Insurance.

These webcasts are a live stream of their in-person forums and offer excellent opportunities for engagement through the visual, audio and interactive functions of the webcasting platform.

You can pre-submit questions during the registration process or use the ask a question function on the day. To register for the live webcasts, click the link below that corresponds with your area of interest.  Once registered, you will be sent an email that logs you in on the day as well as options to test your system prior.

The webcasts are free for AFCA members.

Webcast: AFCA General Insurance Forum
Date: Friday 5 April 2019
Time: 10.00am – 12.30pm (AEDT)
Where: Wherever you have internet
Register here before 3 April

Who should attend?
IDR and EDR managers and staff of member firms working in general insurance customer service and general insurance complaint areas. Others interested in emerging complaint trends and key focus areas of AFCA with the view to resolving and reducing complaints.

Webcast: AFCA Banking and Finance Forum
Date: Wednesday 3 April 2019
Time: 10.00am – 12.30pm (AEDT)
Where: wherever you have internet
Register here before 1 April

Who should attend?
IDR and EDR managers and staff of member firms working in the customer service and complaint areas within the banking and finance sector. Others interested in emerging complaint trends and key focus areas of AFCA with the view to resolving and reducing complaints.

Webcast: AFCA Superannuation Forum
Date: Wednesday 3 April 2019
Time: 2.00pm – 4.00pm (AEDT)
Where: Wherever you have internet
Register here before 1 April

Who should attend?
IDR and EDR managers and staff of member firms working in superannuation customer service and complaint areas. Others interested in emerging complaint trends and key focus areas of AFCA with the view to resolving and reducing complaints.

Webcast: AFCA Life Insurance Forum
Date: Thursday 4 April 2019
Time: 1.30pm – 3.30pm (AEDT)
Where: Wherever you have internet
Register here before 1 April

Who should attend?
IDR and EDR managers and staff of member firms working in life insurance customer service and complaint areas. Others interested in emerging complaint trends and key focus areas of AFCA with the view to resolving and reducing complaints.

Register for AFCA event alerts and forum invitations by viewing the events calendar available here.