AFCA have advised NIBA that that they have written to members advise the following change in process (effective immediately), recognising the extraordinary...
David Locke
AFCA’s ‘DatacubeR ...
In a move designed to increase transparency and consumer education, AFCA has released its online comparative reporting tool, the Datacube which enables...
Insurance Transitions for Novemb ...
Check out the latest movements and transitions within the industry this month. Marsh executive to step down Marsh has announced that John Drzik, president,...
AFCA awards $185 million in comp ...
It has been 12 months since the Australian Financial Complaints Authority (AFCA) opened its doors as the nation’s one-stop-shop for complaints about financial...
Meet the Regulators
Day two of the 2019 NIBA Convention opened with the regulators. Danielle Press, Commissioner of the Australian Securities and Investments Commission (ASIC),...
AFCA welcomes new ASIC power
In its response to an ASIC consultation, the Australian Financial Complaints Authority (AFCA) has strongly supported the addition of new product intervention...
AFCA announces two major appoint ...
The Australian Financial Complaints Authority (AFCA) has revealed two major appointments, Dr June Smith has been announced as the Deputy Chief Ombudsman...
AFCA reports on their first six ...
NIBA CEO Dallas Booth has welcomed the Australian Financial Complaints Authority (AFCA) report on their first six months of operations. He said,...
ASIC approves AFCA Rules change ...
ASIC has approved changes to the Australian Financial Complaints Authority (AFCA) Rules which give effect to the AFCA authorisation condition introduced by...
Meet the regulators only at NIBA ...
The NIBA Convention in October on the Gold Coast will continue the recent tradition of featuring a session called, ‘Meet the Regulators’,...
ASIC consults on lifting standar ...
ASIC has initiated public consultation on new standards about how financial firms handle consumer and small business complaints. The proposed standards, which include...
Join us on the Gold Coast
It’s an incredibly interesting time to be an insurance broker, the world is going through a metamorphosis and risk management professionals are...
Financial firms legally required ...
The Australian Financial Complaints Authority (AFCA) has welcomed the Government announcement that from 6 April 2019 financial firms will be required by...
AFCA opens for business
The Australian Financial Complaints Authority (AFCA) has made public its strategy and new brand ahead of its national launch on 1 November...