In its response to an ASIC consultation, the Australian Financial Complaints Authority (AFCA) has strongly supported the addition of new product intervention...
David Locke
AFCA announces two major appoint ...
The Australian Financial Complaints Authority (AFCA) has revealed two major appointments, Dr June Smith has been announced as the Deputy Chief Ombudsman...
AFCA reports on their first six ...
NIBA CEO Dallas Booth has welcomed the Australian Financial Complaints Authority (AFCA) report on their first six months of operations. He said,...
ASIC approves AFCA Rules change ...
ASIC has approved changes to the Australian Financial Complaints Authority (AFCA) Rules which give effect to the AFCA authorisation condition introduced by...
Meet the regulators only at NIBA ...
The NIBA Convention in October on the Gold Coast will continue the recent tradition of featuring a session called, ‘Meet the Regulators’,...
ASIC consults on lifting standar ...
ASIC has initiated public consultation on new standards about how financial firms handle consumer and small business complaints. The proposed standards, which include...
Join us on the Gold Coast
It’s an incredibly interesting time to be an insurance broker, the world is going through a metamorphosis and risk management professionals are...
Financial firms legally required ...
The Australian Financial Complaints Authority (AFCA) has welcomed the Government announcement that from 6 April 2019 financial firms will be required by...
AFCA opens for business
The Australian Financial Complaints Authority (AFCA) has made public its strategy and new brand ahead of its national launch on 1 November...