The Financial Ombudsman Service has organised the 2016 FOS Australia National Conference on Thursday 8 September at the Melbourne Convention Centre.
The theme for this year’s conference is ‘Beyond the promise – a new resolve’. This theme reflects both FOS ongoing efforts to improve dispute handling, and also the commitment to working with all their stakeholders to achieve improved standards, ethical practices and service levels across the whole financial sector.
This year’s conference will be an intensive one-day program. The financial services sector continues to be subject to intense scrutiny from the media, community and government, and it is now more important than ever for professionals to share expertise and knowledge to deliver consumer trust and confidence in financial services.
FOS hopes you can join them in September for a thought-provoking and insightful conference.