Time to speak to clients about home security

Home security is an issue for 84 per cent of Australians who say they worry about the safety of their home when they’re away, according to a survey of 1,027 people aged 25-64.

The findings come on the eve of the summer holidays, historically a peak time for home break-ins.

Eight in ten (82 per cent) Australians say they’d be more comfortable going away on holiday if they knew their neighbours better, according to new research by QBE Insurance Australia.

Most Australians (59 per cent) do not have neighbours they consider friends, with one in five (18 per cent) saying they don’t talk to their neighbours and more than one in ten (13 per cent) saying they don’t know their neighbours at all.

However, it seems Aussies are keen to turn this around with most (65 per cent) saying they’d like to have a better relationship with their neighbours in order to improve home security – a move that would likely pay off, with nearly nine in ten (87 per cent) saying they’d go the extra mile to protect the property of a neighbour they know well.

QBE Insurance Australia national home and contents portfolio manager Grant Pearce said: “This research shows neighbours can play an integral part of the home security mix. Almost everyone (98 per cent) said they’d take action to keep their neighbours’ property safe, yet just over half bother to ask them to keep an eye out (62 per cent) or collect the mail or newspapers (60 per cent).

“It’s clear there’s a benefit to reaching out to people who live nearby in order to increase a neighbourhood’s sense of community and security as the research shows they’re more than likely to be willing to help.

“Home security is always important, but never more so than when you’re away on holiday. We’ve all heard the stories of a long-awaited summer holiday that turned into a nightmare because of a traumatic burglary at home while residents were away.

“This research is reassuring though, because it shows Australians are already security conscious when it comes to their homes.

“As an insurer, our advice is that being proactive about home security is the best form of defence.”

The research shows nearly three quarters of Australians (73 per cent) would take down the vehicle licence plate of someone they saw acting suspiciously outside a neighbour’s home, while 69 per cent would call the police and half would contact the neighbour directly. Almost one in three brave Australians (29 per cent) would approach the person acting suspiciously directly to ask what they’re up to.

Home security measures are front of mind for Australians planning summer holidays with checking doors and windows are locked the most popular pre-break activity. Asking neighbours and friends to keep an eye on the property and arranging for mail and newspapers to be collected while they’re away makes up the remainder of the top three pre-holiday security measures.

Going on holiday can be a useful trigger for residents to do their own security audit, Pearce said. “It can be as simple as taking the time to walk around your home to check doors, windows and locks.

“Think about how your home looks and ask yourself whether there is anything on show that could entice a burglar into your home or garden. If there is, address it immediately.”
Social media can also be a factor in keeping your home safe. The research found 51 per cent of respondents share photos on social media while they’re on holiday.