Western Australia winner
Robinson Insurance Broking Services
He only launched his boutique brokerage at the beginning of the year but Andrew Robinson has quickly attracted plaudits and says being named WA Broker of the Year has been an excellent boost to his small team.
“From a branding perspective it’s excellent,” he says. “It’s a newly established firm, a newly established brand name. We only launched in January so to have this accolade so early in the piece is fantastic.”
Robinson has spent 25 years in the industry, working for some of the industry’s biggest firms, both locally and abroad, crystallising what he did and did not want in his own operation.
“When I was working for an international company there was an attitude that one shop fits all. All clients are different so what we aim to deliver is a different solution for every client,” he says.
Danny Gumm has earned his brokerage much recent attention and success thanks to his focus on exploring new markets, including hard-to-place risks such as tattoo parlours.
“It’s really about trying to find solutions for industries which have a problem,” he says. “Rather than just pushing a product, which is common out there in the market, we like to find an industry which has a challenge. We then sit down with those associations, go through a risk analysis of what those problems are.
“We present that to an insurer and come back with a solution. The client wins, Parmia wins and of course the insurer wins too.”
Gumm founded Parmia in 2007, having spent the previous 35 years with the likes of Reed Stenhouse, Sedgwick, Willis and Marsh.
Chief Executive Officer
Darren Milne has taken his family brokerage onto increasingly larger stages since taking the reins in 1999. Milne has overseen eight strategic acquisitions since then, helping take the firm to more than $28m in gross written premiums.
He says his biggest satisfaction comes from siding with clients when the odds seem stacked against them and helping them get tough claims paid.
“When you hear the negative opinions about not being able to do something, it gives you more motivation to get out there and prove them wrong,” he says.
“When you have a win there it’s a fantastic feeling. It’s like when you hit that perfect golf shot – that feeling keeps you coming back.”
Milne is also heavily involved in initiatives aimed at getting the long-term unemployed into full-time work.
Guardian Insurance Brokers
For Evan Jackson, there is no greater demonstration of a good broker’s worth than when push comes to shove at claim time.
“Many claims people will tell you that I’ve threatened to call the chairman of the board if they don’t see me or show up at their office and wait in reception until they come out and talk to me,” he says. “We’re in the industry of paying claims. That is our business and if you are not going to show up when there is a claim on why are you there?”
Jackson spent 15 years as a Divisional Manager at Zurich before starting his own brokerage in 1991, which eventually became Guardian Insurance Brokers.
Senior Account Executive
She is already well known as a role model for colleagues across OAMPS in Tasmania and now Sharon Cannon is gaining national attention. Cannon has developed a reputation working closely with clients to analyse their risks, review their polices and provide better coverage and value.
“I go above and beyond all the time for my clients,” she says. “It is all about building trust with clients and finding solutions for them. It’s working with underwriters and getting the results for the clients.”
Cannon began her career in Sydney before making the move to Tasmania and OAMPS and says helping develop the next generation of brokers is a high priority for her.
“It’s about teaching young staff the values that we have, being accountable and showing integrity in the things we do day-to-day.”
The Broker of the Year, Warren Tickle Memorial Award winner and the Lex McKeown Trophy winner will all be announced at the NIBA Convention, in Melbourne from 13–15 October. Visitnibaconvention.com.au for the details.