Willis Towers Watson has selected the Relativity6 platform to predict and optimise customer retention and win-back.
Brent Lehmann, General Manager Affinity & Commercial Australasia said the partnership with such an innovative technology company will help to ensure Willis Towers Watson remains competitive in the marketplace. “Relativity6’s product offerings are a good fit to accomplish our strategic objectives across the organisation, so we are very excited to partner with them to take full advantage of the data that we have accumulated within our core systems in Australia.”
Alan Ringvald, Chief Executive Officer at Relativity 6, commented: “We are honoured to partner with such a distinguished organization. We believe that our solution will enable Willis Towers Watson to better serve their customers and ultimately drive significant top line revenue growth. We’ve engaged with top-tier insurers in the U.S. and Latin America, and this is a fantastic opportunity to expand our footprint with a truly global insurance broking brand.”
This relationship was born of Willis Towers Watson’s partnership with Plug and Play, the world’s largest start-up accelerator and open innovation platform. Lehmann said that the aim of Willis Towers Watson’s participation is to help position the organisation at the forefront of emerging trends and technologies.
Of the partnership between Willis Towers Watson and Relativity6, Ali Safavi, Global Head of Plug and Play Insurtech and Principal at Plug and Play Ventures stated: “We are very excited about what the Relativty6 team is building and we believe the insurance industry has a major need for such solutions. Their partnership with an organization like Willis Towers Watson is a great validation for their mission.”